Club Details

Hope Valley Country Club

3803 Dover Road
Durham, NC 27707

Job Details

Date Posted

4/17/2025

Job Title

Catering Sales Manager

Job Description

Candidate Qualifications

Responsibilities:

• Coordinate event planning and logistics with clients, including menu selection, venue setup, decor arrangements, and special requests or accommodations.
• Maintain and grow existing client relationships to drive repeat bookings.
• Work closely with the culinary team to develop customized menus based on client preferences, dietary restrictions, and event themes.
• Prepare event orders (BEOs) and conduct pre-event meetings with relevant departments.
• Manage event budgets and financials, including pricing, invoicing, and cost control measures to ensure profitability and client satisfaction.
• Conduct site visits and consultations with clients to showcase venue offerings, discuss event details, and address any questions or concerns.
• Serve as the primary point of contact for clients throughout the event planning process and the duration of the event, providing personalized service and timely communication.
• Supervise catering staff, including servers, bartenders, and setup crews, to ensure efficient and professional service delivery during events.
• Oversee event setup and execution, ensuring that all elements of the event, including food service, decor, audiovisual equipment, etc. are coordinated seamlessly.
• Monitor guest satisfaction and feedback during events, addressing any concerns or requests promptly and courteously to ensure a positive guest experience.
• Collaborate with sales and marketing teams to promote venue offerings, generate leads, and secure bookings for future events.
• Stay current with industry trends and best practices in catering and event management, continuously seeking opportunities to enhance services and offerings.
• Maintain accurate records in CRM or event management software.
• Prepare and track contracts, deposits, and billing details in a timely manner.
• Provide weekly/monthly reports on sales pipeline, bookings, and revenue.

 

Qualifications:

• Previous experience in catering or event management, with a minimum of 3-5 years in a supervisory or managerial role.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team to deliver exceptional service.
• Excellent communication and negotiation skills, with the ability to build rapport with clients and vendors.
• Strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Knowledge of food and beverage operations, including menu planning, costing, and execution.
• Proficiency in event planning software Caterease, All Seated and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays, as required by event schedules.

Preferred:

• Experience working in a private club, resort, or fine dining environment.
• Familiarity with private member events, etiquette, and club culture.

Date Position Available

Immediately

Other Benefits

• Commission Structure (3% of sales for yearly group revenue of $500K and under - 5% of sales for yearly group sales revenue of over $500k)—Commissions are paid monthly after the event is completed, posted & paid. 
• Year-end performance bonus potential of up to $2,500.00 based on Supervisor Evaluation
• Medical insurance, dental and vision insurance
• Life insurance
• Long-term disability
• Anthem voluntary plans
• Paid time off (120 hours per year)
• Parental leave
• Professional dues

Please send resumes to:

Mauricio Basurco
Food and Beverage Director
3803 Dover Road
Durham, NC 27707
PHONE: 919-754-4626
mauricio@hvcc.org