Club Details
The Shore and Country Club
220 Gregory Blvd
Norwalk, CT 06855
Unique Club/Facility Details
Founded in 1908, the club sits on an 8-acre peninsula extending into Norwalk Harbor; the Shore and Country Club, Inc. provides a unique waterfront environment for its members. Its focal points are the 25-yard freshwater pool, children’s pool, two sanded beaches, ten tennis courts, a 98-slip marina, a beach house that offers three open-air dining areas facing the beach; the facilities at the beach house also contains modern changing rooms, locker rooms, showers, and family changing rooms, the Club offers several Jr. programs. In addition, the SCC provides a 30,000+ square foot clubhouse with a ballroom accommodating up to 200 guests, two dining rooms a bar, and multiple administrative offices.
The Shore and Country Club is a family-oriented Club that is proud of the culture and service provided to its members and employees. The Club’s future is bright, with the Club developing a Master Plan for the 8-acre property to ensure that the Club is relevant to its members.
Club is open
5
days per week,
10
months per year.
Age of Club: 117
Number of Members: 475
Average Age of Members: 53
Club Ownership: Member-Owned
Gross Dollar Volume: $6,000,000.00
Annual Dues Volume: $3,100,000.00
Annual Food Sales: $1,400,000.00
Annual Beverage Sales: $700,000.00
This club uses CMAA's General Manager/Chief Operating Officer Concept.
Other Athletic Facilities
98-Slip Marina
Job Details
Date Posted
5/12/2025
Job Title
Restaurant Manager
Job Description
The Shore and Country Club is looking for an energetic person to manage the food and beverage service for members and guests.
Responsible for managing the daily operation of the Dining and Bar outlets at the Club, including the Binnacle and Family Room and the Quarter Deck and Seaside Terrace, including hiring, training, and supervising service team members; service delivery; maintaining a clean, safe, and sanitary restaurant; developing, and implementing strategies to improve and enhance the dining experience; and developing and implementing employee incentive programs. The most critical relationship is that with the Food and Beverage leadership team, ensuring collaborative and harmonious relationships between front and back-of-house operations.
Responsibilities:
Hire, train, and supervise the service team members;
Lead and mentor staff to cultivate a positive, energetic team culture;
Work with the Clubhouse Manager to articulate and implement a department vision that aligns with the Club vision;
Participate in the development and management of the annual Food and Beverage budget;
Ensure that beverage outlet service program goals are met, including beverage menu, TIPS training, controls, monthly inventory, requisitions, and adherence to state liquor laws;
Maintain a strong presence on the floor during service hours;
Manage team schedules and monitor time and attendance policy through Paycom;
Maintain service standards consistently through staff training and accountability;
Conduct periodic staff performance reviews;
Ensure that the restaurant is clean, safe, and sanitary at all times;
Participate in weekly meetings with the Food and Beverage Management team;
Lead the development of marketing and promotion plans for the restaurants, to include monthly newsletter and website articles;
Develop employee incentive programs that promote teamwork, achievement of member service, and financial goals;
Cross-train in other Food and Beverage departments;
Expectations:
Maintain flexibility with work schedule in accordance with business needs
Effectively manage restaurant service while maintaining high standards of service and attention to detail
Build strong relationships with members, addressing them by name and ensuring their satisfaction
Be proficient with the daily administration and execution of restaurant service, and ensure the completion of assigned duties and responsibilities in a timely manner
Maintain positive, professional, and effective communication with your peers and other Club staff across all levels of the organization
Cultivate an enthusiastic, high-energy environment while modeling professionalism and leadership
Encourage teamwork, collaboration, and open communication within the team
Provide strong leadership and set high standards for team performance and behavior
Candidate Qualifications
Minimum of two years of supervisory experience in a restaurant, resort, hotel, or club environment
Demonstrated ability to provide outstanding customer service;
Proficiency in Microsoft Office applications (i.e., Word, Excel, and Outlook);
Ability to obtain TIPS trainer certification
Strong interpersonal and communication skills with the ability to work well in a team and provide exceptional service to members and guests
Excellent organizational skills and the ability to multitask effectively in a high-paced environment
This position requires the ability to perform essential job functions with physical demands, including standing, walking, reaching with hands and arms, stooping, talking, hearing, and the ability to lift 50 or more pounds.
Educational Requirements
Bachelor's degree from a four-year college or university; or one to two years related experience and/ or training; or equivalent combination of education and experience.
Advanced knowledge of beverage and wine service; beverage certifications preferred;
Date Position Available
5/12/2025
Other Benefits
Competitive Salary and Bonus
Professional Membership Dues
Medical, Dental, and Vision Insurance, 4O1k, Paid Time Off
Relocation assistance
A working environment that is unmatched and fosters a work-life balance schedule even during its peak times.
The Club is fully closed (other than offices) from January through mid-March. Employees have the opportunity to work from home twice a week during the closure.
Closed on Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day
Please send resumes to:
Eliana D'Oca
220 Gregory Blvd
Norwalk, CT 06855
PHONE: 203-838-7507
employment@shorecc.com
