Unique Club/Facility Details

Golf Facilities

• 18 hole course, designed by A. W. Tillinghast
• 18 hole course

Racquet Facilities

• 10 outdoor Har-Tru courts

Swimming Facilities

• 3 Outdoor

Other Athletic Facilities

3 Squash Courts, 2 Paddle Tennis Courts, 6 Duckpin Bowling Lanes, 2 Fitness Centers, Pickleball courts

Dining Facilities

• 2 Casual Dining Room
• 2 Formal Dining Room
• 2 Banquet Room
• 6 Private Function Room
• 1 Snack Bar
• 2 9th Hole

ABOUT BALTIMORE COUNTRY CLUB

Baltimore Country Club was founded in 1898 and it was a success from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today the Club is over 3,300 members strong with two campuses. It is widely recognized as one of the top 50 country clubs in the nation and top 100 in the world.

At the heart of our culture is the belief that Great People Make Favorite Places. We live this truth every day by upholding our Core Four values. We do what's right, not what's easy, acting with integrity even when no one is watching. We foster empowerment through opportunity, encouraging every staff member to grow, take initiative, and thrive. We build genuine relationships, creating trust and connection not only with our members and guests, but with one another. And we strive to be extraordinary in every interaction, delivering experiences that go above and beyond. Together, these values shape a culture where our staff feel valued, supported, and inspired to bring their best selves to work daily.

A DAY IN THE LIFE AS A CLUBHOUSE OPERATIONS MANAGER

Baltimore Country Club’s Clubhouse Operations Manager oversees and supports the cohesive operation of multiple departments, including Housekeeping, Laundry, Locker Rooms, Valet & Transportation, and the Welcome House. This role is responsible for ensuring that the wants and needs of Club members and guests are consistently exceeded through superior service and seamless daily operations. This individual will lead department managers and staff in creating a consistently polished and professional environment for all who visit the Club.

This role involves hiring, training, scheduling, and evaluating staff to promote a culture of service excellence and teamwork. The manager upholds the highest standards of cleanliness, safety, hospitality, and presentation across all clubhouse facilities.

In addition, the Clubhouse Operations Manager plans and manages departmental budgets, monitors labor and supplies costs, and ensures adherence to operating procedures. They are also responsible for overseeing inventory control and procurement, maintaining appropriate stock levels for smooth day-to-day operations.

Valet and transportation services fall under the manager’s oversight, ensuring efficient, courteous, and professional service at all times. A consistent and visible presence around the Club is essential, as the manager is expected to proactively address member or guest needs and concerns.

Collaboration with senior leadership and other departments is key to driving continuous improvement and delivering a consistently outstanding member experience.

The ideal candidate is a hands-on leader with strong service instincts and at least 3 years of management experience overseeing multiple outlets. A working knowledge of clubhouse support services and the ability to build a high-performing team are essential.

ARE YOU READY TO JOIN OUR CLUBHOUSE OPERATIONS AND LEADERSHIP TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly website application so that we can review your information. We look forward to meeting you!

 Equal Opportunity Employer

Educational Requirements

• A working knowledge of Laundry, Housekeeping, Transportation and Locker Room duties.
• Computer literacy in Microsoft office and basic software programs related to reservations and inventory control.
• At least 3 years of Management experience overseeing multiple outlets
• A high school diploma or equivalent, hospitality certification or related experience is preferred.
• Strong interpersonal skills, be personable and enthusiastic and have the ability to effectively work as a leader and team member and communicate effectively both orally and in writing.