Unique Club/Facility Details

Golf Facilities

• 18 hole course, par 72, designed by Tom Fazio

Racquet Facilities

• 5 outdoor lighted Har-Tru courts
• 3 outdoor Har-Tru courts

Swimming Facilities

• 2 Outdoor

Other Athletic Facilities

Dining Facilities

• 1 Snack Bar that seats 24
• 2 Formal Dining Room that seats 160

Member Recruitment

• Enters leads into lead tracking system and follows up with membership inquiries in a timely fashion.
• Schedules and provides membership tours of Club facilities and opportunities for prospective members to experience the Club.
• Creates and maintains digital and hard copy packets of membership information for distribution to prospective members.
• Collects and processes new member applications, including reviewing application information for completeness, processing credit and background checks, creating new member report information, processing payments, and creating membership cards.
• Communicate with new members after Board approval and complete a new member onboarding meeting.
• Coordinate 3-4 New Member Receptions annually to help integrate new members into the Club.

Member Management

• Maintain and update all membership forms.
• Maintain membership records on all members and continue to update the accuracy of such records.
• Maintain the membership database with Club Corp and/or other third party contracted reciprocal programs.
• Complete an annual verification of membership eligibility for non-resident members.
• Complete an annual update to food minimum exceptions in accordance with policies.
• Manage the member car decal process including, but not limited to, collecting car decal forms, issuing car decals, and transferring car decal information to the Property Owner’s Association.
• Solicit member feedback and present feedback data to Club leadership.
• Create reports and communicate report data related to membership changes, membership demographics, and other Club management information.
• Process all membership changes, including resignations and category changes, while soliciting feedback related to changes.
• Identify and communicate concerns with Club Policies and By-laws to Club leadership. 
• Fields Membership calls and/or emails pertaining to their experience at the club.
• Work to resolve any member and/or guest complaints with urgency.
• Effectively communicates with management staff and associates to increase knowledge of membership goals, membership satisfaction, membership retention, and membership activities.
• Maintains and develops strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction.

Communications and Marketing

• Manages Board communication to the membership.
• Prepares monthly newsletter for members from input given by each department.
• Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
• Maintains communication with the Property Owner’s Association regarding the sale of homes. within Wachesaw Plantation and coordinates promotional opportunities for new homeowner.
• Assists with creating marketing materials for the Club including the membership packet, banquet packet, and wedding packet.
• Maintains print promotional materials for Club events at the Clubhouse and Magnolia’s.
• Creates and updates the bulletin boards outside the membership office.
• Assists in the coordination of club event promotions, including digital mailings, mailings, and other publicity.
• Coordinate a master Club calendar of events for internal use purposes.

Information Technology (IT)

• Assists with website updates through Jonas Clubhouse Online.
• Coordinates activities in Jonas Clubhouse Online, including sending club central emails, assisting members with email management and creating/maintaining user accounts, updating media libraries, and exporting the Jonas Club Management Member Roster to Clubhouse Online.
• Responsible for managing digital signage at Magnolia’s.
• Responsible for running credit and background checks through Merchant Credit Bureau (MCB) and communicating with MCB regarding any issues.
• Maintain a working knowledge of Jonas Club Management.
• Set up all new members and coordinate all member changes in Jonas, including input of basic member information, fee billing, food minimums, dependent information, member statuses, and tee time management.
• Contact Jonas or IT related issues or questions as necessary for the role.

​Other Job Responsibilities

• Manage all Clubhouse scheduling.
• Coordinate marketing purchases through accounts payable and manage the marketing budget, including creating monthly budget variance reports and membership numbers.
• Assist with updates to the annual marketing budget proposal.
• Attend Club management and committee meetings related to membership and marketing, as well as coordinating the Membership Committee meeting with the Membership Committee Chair.

Educational Requirements

• Undergraduate degree preferred with a concentration in business, communications, journalism, public relations, hospitality management or recreation.
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