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About the Club

Burlingame Country Club

80 New Place Road
Hillsborough, CA 94010


Age of Club Number of Members Average Age of Members Club Ownership
129 600 63 Member-Owned
Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales
$9,000,000.00 $6,000,000.00 $1,100,000.00 $500,000.00

Special Club Features

Established in 1893, the BCC is a private, member-owned country club located just south of San Francisco in Hillsborough and employs approximately 120 full and part-time employees.  It is recognized as one of the most prestigious private clubs in the country.  Facilities include a magnificent clubhouse that offers overnight guest rooms and cottages, dining and banquet areas, seasonal snack bar, 18-hole golf course and a superb tennis facility, which includes seven hard courts (two with lights), one clay court and a full-service tennis shop.   The facilities are open six days per week, 12 months per year. 

Club is open 6 days per week, 12 months per year.

About the Job

Date Posted

11/25/2022

Job Title

Front Desk Supervisor/Events Administrator

Job Type

Full-time

Brief Job Description

DUTIES/RESPONSIBILITIES:

  • Answer telephone, take messages and direct calls to appropriate extensions
  • Provide schedules and other Club information to Members, Guests and staff
  • Register members and guests, assign rooms and complies with special requests within the rules and policies of the Club
  • Handles the pre-registration and blocking rooms for arriving guests
  • Understand and follow established procedures for processing member charges
  • Understand and monitor room status information
  • Know room locations, types of rooms available and applicable room rates
  • Coordinate room status updates with the housekeeping department and communicate all information about check-ins/outs, early and late check-ins/outs and part day or same day room reservations
  • Manage room keys and communicate the Club’s rules, regulations and policies accurately and professionally
  • Always maintain member and guest confidentiality
  • Process mail, packages, faxes and messages and other communication
  • Report guest room maintenance issues to the engineering department
  • Understand and comply with their role in safety and emergency procedures and preparedness
  • Handle reservation for dining special events and overnight rooms according to established Club procedures
  • Assist in administrative duties such as Club mailings, copying, filing and other duties as assigned by management
  • Supervise front desk team members
  • Responsible for scheduling, writing and posting schedules for all front desk team members
  • Assist with administrative duties as directed by the Director of Events & Member Services.

Candidate Qualifications

  • A passion for customer service and working in the hospitality industry.
  • A team attitude and an ability to work well with everyone on the team
  • Prioritize tasks with the goals of the team in mind
  • Make the members and guest service a priority.
  • Good communication skills
  • Flexible in schedule availability according to business needs

EDUCATION and/or EXPERIENCE

  • High school diploma or GED (preferred)
  • Previous employment in the hospitality industry
  • Proficient in use of computers including Microsoft Office

Date Position Available

12/01/2022

Other Benefits

$25.00 to $30.00 per hour depending on experience

Vacation

Sick

Health, Dental, Vision, Life Insurances

401K 

Free meals

Golf play

 

To apply, contact:

hr@burlingamecc.org

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