Club is open
7
days per week,
10
months per year.
Yellowstone Club is seeking a dynamic and dedicated Operations Supervisor/Manager in Training to join our team for the Summer Season of 2025. This role is centered around managing and enhancing the golf operation while collaborating with a peak-season workforce of 1,700 employees, all united by a shared vision: to be the best private club in the world.
The Club offers an unparalleled experience for members and guests, featuring 15 restaurant outlets and a wide array of summer amenities. This position provides an exceptional opportunity to engage with all aspects of our expansive and evolving operation, which includes 25+ departments, preparing you for a well-rounded career in luxury club management.
Winter Season Opportunity:
During the winter, the selected candidate will have the opportunity to continue working at Yellowstone Club as a Manager on Duty, where you will be cross-trained in multiple departments. This exposure will deepen your understanding of the Club's diverse operations and position you as a versatile leader within our team.
Essential Duties and Functions:
- Deliver outstanding service to members and guests by fostering a friendly, professional, and welcoming environment.
- Ensure team adherence to service standards, demonstrating strong product knowledge and professionalism at all times.
- Guarantee total member and guest satisfaction by proactively addressing and resolving concerns.
- Monitor and enhance the daily performance of the golf operation to achieve the highest levels of service and customer satisfaction.
- Oversee all email and phone communication related to the golf operation, collaborating closely with Golf Activity Coordinators.
- Manage and supervise all technological tools and systems used within the golf operation.
- Lead the planning, organization, and execution of events and tournaments.
- Organize and conduct training sessions for golf operations staff.
- Foster seamless communication and collaboration between the golf operation and other departments at the Club.
- Assist in supervising the Outside Services Team, ensuring productivity, punctuality, and adherence to service standards.
Ideal Candidate Profile:
The ideal candidate is a proactive and detail-oriented individual with a passion for delivering exceptional service in a luxury environment. They should possess strong leadership skills, the ability to adapt to diverse operational areas, and a commitment to teamwork.
What We Offer:
- A unique opportunity to manage and contribute to a world-class private golf/ski operation.
- Hands-on exposure to 25+ departments across the Club, enhancing your career versatility.
- Year-round employment opportunities, including winter cross-training and leadership as Manager on Duty.
- The chance to work alongside a dedicated team in a supportive and professional environment.
Join us at Yellowstone Club and be part of a community that values excellence, hospitality, and innovation. Together, we create unforgettable experiences for our members and guests.
