Club Details
Eastward Ho! Country Club
325 Fox Hill Road
Chatham, MA 02633
This club uses CMAA's General Manager/Chief Operating Officer Concept.
| Age of Club |
Number of Members |
Average Age of Members |
Club Ownership |
|
100 |
804 |
63 |
Member-Owned |
| Gross Dollar Volume |
Annual Dues Volume |
Annual Food Sales |
Annual Beverage Sales |
|
$8,410,100.00 |
$4,414,000.00 |
$1,500,000.00 |
$500,000.00 |
Golf Facilities
- 18 hole course, par 71, designed by William Herbert Fowler
Other Athletic Facilities
Dining Facilities
- Lounge/Bar
- Casual Dining Room
- Formal Dining Room
- Private Function Room
- Outdoor Dining
Special Club Features
Located in Chatham, Massachusetts on Pleasant Bay, our 18 hole, par 71 links style golf course offers Members and their guests breathtaking vistas and challenging play.
Our Clubhouse offers our Members and their guests a beautiful "Cape Cod Elegant" location for both fine and casual dining, as well as a spectacular venue for hosting Member sponsored Catered Affairs.
Eastward Ho! cultivates a family environment to encourage congeniality and recreation amongst our Members of all ages. Members and Club staff contribute to our Club spirit of friendly competition, respect for all individuals, and reverence for the heritage and culture of Eastward Ho!
Club is open
--
days per week,
9
months per year.
Job Details
Date Posted
1/5/2022
Job Title
Restaurant Manager
Brief Job Description
Job Summary:
Manage and lead daily á la carte food & beverage service. Responsible for the overall Member dining experience. Collaborate with Banquet & Events Manager on Member driven social events, Club-wide Member activities, and holiday celebrations.
Essential Duties & Responsibilities:
- Greet Members and oversee dining services.
- Create, update and maintain Front-of-House SOPs.
- Responsible for the hiring, onboarding, training, mentoring, scheduling, supervising, and disciplining of FOH team members (include bar and banquet employees).
- Maintain a clean, safe, positive and productive work environment.
- Assist in oversight of Club’s Internship program.
- Collaborate with Banquet & Events Manager in planning and executing of club events, private events and more.
- Develop creative ideas to drive member usage of food and beverage outlets.
- Address member and guest complaints and advise the Clubhouse Manager about appropriate corrective actions taken.
- Act as liaison between front and back of house during service.
- Responsible for proper maintenance of all food and beverage equipment and facilities.
- Monitor safety conditions and employees’ conformance with safety rules and procedures.
- Establish employee dress codes, uniform policy and follow-through on daily appearance.
- Practice good appearance and personal hygiene.
- Monitor and oversee dining reservation system.
- Coordinate with Communications Assistant on Club events promotion, menu accuracy and other communication related projects.
- Assist with development of departmental budget.
- Establish and maintain proper beverage storage, inventory, ordering and receiving procedures.
- Collaborate with Clubhouse Manager on the development of wine lists and bottle/glass wine sales promotion programs.
- Work with Banquet & Events Manager and supervisor(s) to conduct monthly beverage inventory.
- Maintain records of special events, house counts, food covers and daily business volumes.
- Ensure all legal requirements are consistently adhered to, including but not limited to State and/or local laws pertaining to alcoholic beverages.
- Maintain and update POS system to reflect menu changes and daily/weekly specials.
- Oversee the proper accounting, reconciliation and administration of POS and member food and beverage revenues as needed.
- Conduct daily pre-meal meetings.
- Is knowledgeable of and abides by the employment policies and procedures of the Club as outlined in the Employee Handbook.
- Perform Clubhouse/Restaurant opening and closing duties as needed.
- Provide general support to the Clubhouse Manage and complete other appropriate as needed.
Candidate Qualifications
Experience
3 to 5 years’ experience as a food and beverage manager or a similar position in a high-end service environment. Experience in a member-owned club highly desirable.
Skills
Leadership, strong Communication (both written and verbal), Interpersonal, Financial Analysis, Computer literacy, and Social.
Attributes
Displaying behavior of honesty and integrity; high level of ethical standards; personable; values teamwork and Member service; respectful of others. Exercises high level of confidentiality.
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Educational Requirements
Bachelor’s degree in related field of study or University degree in Hospitality Management or Culinary Arts – not a requirement, but recommended.
Date Position Available
Immediately
Other Benefits
Salary is open and commensurate with qualifications and experience. The club, along with the typical CMAA benefits, offers a bonus and benefit package.
Please send resumes to:
Evelyn Liu, CCM
Clubhouse Manager
325 Fox Hill Road
Chatham, MA 02633
eliu@eastwardho.net
