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About the Club

Shinnecock Hills Golf Club

200 Tuckahoe Road
Southampton, NY 11968

This club uses CMAA's General Manager/Chief Operating Officer Concept.
Age of Club Number of Members Average Age of Members Club Ownership
131 410 57 Member-Owned
Gross Dollar Volume Annual Dues Volume Annual Food Sales Annual Beverage Sales
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Golf Facilities

  • 18 hole course, par 70, designed by William Flynn

Dining Facilities

  • 1 Casual Dining Room that seats 90
  • 1 Lounge/Bar that seats 20
  • 1 Private Function Room that seats 120

Special Club Features

Founded in 1891, the oldest incorporated Golf Club in the United States and one of the 5 founding clubs of the U.S.G.A:

  • A “Platinum Club of America” and a “Platinum Club of the World”
  • Located in Southampton, New York,
  • Shinnecock is long recognized as one of the world’s most exclusive private clubs and one of the world’s greatest golf courses.
  • Shinnecock was host to 1896 U.S. Amateur Championship, the 1977 Walker Cup, the 1896, 1986, 1995, 2004 and 2018 U.S. Open Championships.
  • Shinnecock will host the U.S. Open Championship again in 2026.

Shinnecock is a fun, healthy and exciting place to work with a caring, supportive and principled culture.


Club is open 7 days per week, 6 months per year.

About the Job

Date Posted


Job Title

Front Desk Representative

Job Type


Brief Job Description

Job Summary (Essential Functions)

·         Answer incoming calls graciously, and in a timely manner. Answer queries when possible. Forward phone calls to appropriate club extensions, voicemail boxes, or take messages from callers.

·         Warmly greet and welcome members, guests, employees, and vendors.

·         Act as a concierge to members and guests, be proactive and take the initiative to optimize their experience at the Club.

·         Maintain Tee Sheet, Club Calendar, and Online Calendar.

·         Oversee the Front Desk to ensure member satisfaction. Deliver diligent, efficient, and gracious service.

·         Use the Jonas Management System to run reports and answer any member questions.


Job Tasks/Duties

·         Register all guests, accompanied and unaccompanied.

·         Provide schedules, books and other club information to members and guests.

·         Collect and hand-over to mail carrier outgoing mail including overnight mail services.

·         Maintain a supply of club information for members.

·         Fulfill members’ requests; for example, place phone calls and hold letters or packages.

·         Perform general office work such as word processing, filing, mail merges, operating the copy machine, scanner and fax.

·         Maintain supply inventories for reception area.

·         Assist in accepting and confirming event reservations.

·         Maintain Tee Time system.

·         AM shift: Open the Clubhouse, ensure appropriate scene setting, cleanliness and set up for the day

·         PM Shift: Close and lock building at night. Ensure the flags are down at dusk and the alarm is set.

·         Report presence of unauthorized visitors in or around the club facility.

·         Maintain the cleanliness and neatness of the front-desk and lobby areas.

·         Use the Jonas Management System to run reports to ensure members and guests are adhering to the rules, and answer any member billing questions.

·         Be proactive, self-start, and take the initiative, to perform thoughtful member relations tasks.

·         Maintain an annual calendar of employee birthdays, and arrange for cards to be signed.

·         Manage a “lost and found” program.

·         Maintain and distribute weekly unaccompanied guests’ calendar.

·         Confirm unaccompanied guest reservations to member by email at least ten days in advance.

·         Maintain cash drawer and supervise cash advances, check cashing and petty cash following Accounting Procedures Manual.

·         Maintain an accurate BEO pack. Know the daily activities, meetings and events taking place in the club.

·         Record unusual occurrences, requests or comments to the Clubhouse Manager and/or General Manager and log them in the Front Desk Log Book.

·         Be familiar with all safety and emergency procedures and accident prevention policies.

·         Respond to email messages promptly and accurately.

·         Keep track of membership demographics.

·         Perform other appropriate tasks assigned by the Clubhouse Manager and General Manager.


Hourly Rate:     

  • Hourly: $22.00 per hour; Overtime: $33 per hour
  • A discretionary year-end bonus is available and is based on work performance, attitude and enthusiasm, positive member and employee feedback and attendance. 

Candidate Qualifications

Licenses and Special Requirements

·         Excellent ability with Office software.

·         T.I.P.S. Trained. (Shinnecock will provided training.)

·         CPR and AED Trained. (Shinnecock will provided training.)

·         Knowledge of and ability to perform required role in emergency situations.


Physical Demands and Work Environment

·         The Front Office is a standing reception office. Required to stand for the duration of the day.

·         Required to walk, climb stairs, crouch, twist and reach.

·         Push, pull or lift up to 30 pounds.

·         Continuous repetitive motions.

Date Position Available

April 29 - October 25, 2024

Hourly Wage

$15.00 to $20.00

Other Benefits


  • All rent and utilities are paid by the Club.
  • You will be required to pay a $250 refundable damage deposit prior to moving in.
  • You will be sharing a ranch-style home on property about a four minute walk to work. The accommodation includes a shared bedroom and bathroom, dining room, living room, full kitchen with a washer/dryer, Smart TV and ultra-high speed Wi-Fi.

To apply, contact:

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