Club Details

Belmont Country Club

181 Winter Street
Belmont, MA 02478

This club uses CMAA's General Manager/Chief Operating Officer Concept.

Age of Club	Number of Members	Average Age of Members	Club Ownership
105	425	59	Member-Owned
Gross Dollar Volume	Annual Dues Volume	Annual Food Sales	Annual Beverage Sales
$10,500,000.00	$6,400,000.00	$2,200,000.00	$300,000.00

Golf Facilities

18 hole course, par 72, designed by Donald Ross

The Club recently completed a $3M bunkers and greens replacement project in 2023

Tennis Facilities

4 outdoor lighted Har-Tru courts

Seasonal tennis May - October

Swimming Facilities

2 Outdoor

Seasonal outdoor pool May- September

Other Athletic Facilities

Potential pickleball in 2024

Dining Facilities

4 Casual Dining Room that seats 180
2 Outdoor Dining that seats 200
2 Ballroom that seats 200
1 Snack Bar that seats 75
1 9th Hole that seats 24

Belmont Country Club and its members take great pride in boasting the area's premier private club Food and Beverage program. Our skilled culinary team is perfectly complemented by an exceptional hospitality team that truly distinguishes itself. Please note that our F&B is a primarly seasonal operation while this position is year round closing to the membership in early December and reopening to the members in late March.

Special Club Features

Belmont Country Club stands as a distinguished private country club, nestled just 20 minutes to the west of Boston. Our pristine championship golf course, cutting-edge clubhouse, top-tier Food and Beverage offerings, and premium amenities create an unparalleled experience for our esteemed members, valued guests, and dedicated team. At the heart of our operations lies an unwavering commitment to hospitality, setting us apart as a club and a team that pursues perfection in every aspect. Our culture is one of continuous learning and growth, as our teams comprised of both exceptional talent and experienced individuals. Join us in shaping the future of Belmont Country Club, where excellence meets opportunity.

Club is open 6 days per week, 10 months per year.

Job Details

Date Posted

11/4/2023

Job Title

Director of Restaurant Operations

Brief Job Description

Position Overview:

The Director of Restaurant Operations is a dynamic and hands-on leadership role responsible for overseeing the day-to-day operations of multiple member outlets, including the Grille Room Restaurant, member events, Splash Bar, and 10th Tee Grille. This position plays a pivotal role in defining, curating, and delivering exceptional hospitality experiences for our valued members. The ideal candidate will have a passion for service, a strong commitment to member satisfaction, and the ability to lead a diverse team to success.

Key Responsibilities:

Operational Excellence:

· Manage and oversee all aspects of daily restaurant operations, ensuring a seamless and exceptional dining experience for members and guests.

· Define and implement operational procedures and standards to maintain consistency and efficiency.

· Participate in food and beverage menu creation, continuously seeking ways to enhance offerings and maintain high quality.

· Monitor and manage inventory, cost controls, and procurement to achieve budgetary goals.

Member Relationships:

· Build and nurture strong relationships with members, actively seeking feedback and addressing concerns to enhance member satisfaction.

· Act as a dedicated ambassador between the operations team, management, and membership, fostering a sense of community and engagement.

Hospitality and Member Experience:

· Curate and elevate the overall member experience through exceptional service, ambiance, and attention to detail.

· Continuously seek opportunities to enhance the hospitality offerings and exceed member expectations.

Team Leadership:

· Lead, motivate, and mentor a diverse team of restaurant and hospitality professionals.

· Provide ongoing training and development opportunities to ensure staff excellence.

· Set performance standards, conduct regular evaluations, and address performance issues as needed.

· Continue to build on an existing platform of partnership, respect, and teamwork within the culinary and events leadership teams.

Budget Management:

· Develop and manage budgets for all member outlets, ensuring financial targets are met or exceeded.

· Implement cost-saving measures and revenue-generating strategies to maximize profitability.

Candidate Qualifications

Enthusiastic hospitality and operations professional with a strong passion for creating exceptional member experiences.
Extensive experience in restaurant, hotel, or club management, with a minimum of 2+ years in a F&B leadership role.
Possesses a strong work ethic, maintains a positive attitude, and exhibits unwavering dedication to hospitality excellence in high pressure situations.
Self-motivated and capable of working independently while fostering collaboration within diverse teams.
Exceptional written and oral communication skills, with the ability to effectively convey ideas and information.
Proficient in multitasking, adapting to changing circumstances, thriving in high-pressure environments, and excelling in a fast-paced, ever-evolving, and occasionally ambiguous setting.
Demonstrates active listening, time management, and exceptional customer service skills, consistently achieving positive resolutions to guest issues.
Strong leadership and expert people management abilities, with a proven track record.
Proficiency in essential software programs, including Excel, Word, MembersFirst, and Jonas.
Flexible availability, including the ability to work nights and weekends, as the job may frequently require it.
Physically capable of standing for extended periods, as well as performing tasks such as stooping, kneeling, reaching, lifting, and carrying objects weighing up to 30 lbs. during work shifts,
Ability to work indoors or outdoors and in various weather conditions.

Educational Requirements

Date Position Available

1/15/2024

Other Benefits

We offer a competitive salary (based on experience), health/dental insurance, educational scholarship, paid time off, complementary shift meals, free parking, employee golf privileges, CMAA & NECMA membership, and continuous development and growth opportunities.

Please send resumes to:

Kate Diburgo
Member Servies Manager
181 Winter Street
Belmont, MA 02478
PHONE: 6174845360
kdiburgo@belmontcc.org