Unique Club/Facility Details

Golf Facilities

• 18 hole course, par 72, designed by Alfred Jameson

Racquet Facilities

• 5 indoor Hard courts
• 5 outdoor lighted Har-Tru courts
• 2 outdoor lighted Hard courts

Swimming Facilities

• 2 Outdoor

Other Athletic Facilities

Dining Facilities

• 1 Casual Dining Room that seats 60
• 1 Lounge/Bar that seats 60
• 1 Meeting Room that seats 20
• 1 Private Function Room that seats 100
• 1 Men's Grill that seats 20

Director of Fitness and Wellness

Reports to: General Manager/COO

Supervises: Personal trainers, Group fitness instructor, fitness center attendant, yoga instructor.

Education and/or Experience

• Bachelor’s degree in physical education, Sports or Recreational Management or Sports Marketing preferred.
• Minimum three years of private club experience as spa and/or health and fitness manager.
• Five years of experience in a health and fitness facility.
• Two years of spa and fitness management experience.
• Knowledge of and ability to perform required role in emergency situations.

Job Knowledge, Core Competencies and Expectations

• Proficient in large recreation operation including budgeting, planning, and governance.
• Comprehensive knowledge of spa treatments and services.
• Familiarity with fitness facility operations.
• Able to conduct fitness assessments.
• Remains current on spa and fitness industry trends.
• Able to develop a vibrant menu of services with exceptional artistic and aesthetic value.
• Stage the spa and fitness programs and retail operations for maximum buyer impact.
• Competence in fitness design and implementation.
• Comprehensive knowledge of fitness and exercise principles.
• Knowledge of first aid, performing CPR, using an AED and blood-borne pathogens.
• Possess ability to create a Profit-and-Loss Statement, track financials and create budgets.
• Knowledge of major health factors and weight-reduction strategies.
• Knowledge of and ability to perform required role in emergency situations.

Job Summary 

Manage all club athletic facilities and Fitness/wellness personnel. Promote an exceptional club member sports experience and provide creative services and programs for all members and guests.

Job Tasks/Duties

• Responsible for fitness testing and health screening to properly assess the health status of guests.
• Initiates community-wide presentations about fitness, wellness, and health-related topics.
• Accounts for member charges, payroll information, maintenance, and engineering work.
• Selects, trains, supervises, schedules, and evaluates staff in the Fitness and wellness department.
• Oversees the retail sales operation of the Fitness and wellness Department.
• Coordinates the purchase of departmental supplies and merchandise for resale.
• Oversees facilities and equipment to ensure safety, cleanliness, and good working order.
• Ensures that all applicable daily reports are completed correctly and approves/reviews outgoing communications and contracts when necessary.
• Inspects locker areas and maintains supply of towels.
• Contributes articles for club’s newsletter and website.
• Assists departmental management staff in implementing club policies, goals, operating procedures, and standards.
• Oversees all operational policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, and resources.
• Attends management meetings; conducts staff meetings.
• Plans all programs according to monthly and yearly calendar.
• Pursues continuous development and education for himself or herself and for subordinates to enhance the image, quality, and offerings of the department.
• Prepares and monitors operating and capital budgets; takes corrective action as necessary to help assure that budget goals are attained.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
• Meet with managers or other supervisors to stay informed of changes affecting operations.
• Inform workers about the interests or special needs of specific groups.
• Apply customer/guest feedback to service improvement efforts.
• Resolve customer complaints regarding worker performance or services rendered.
• Use financial plans for spotting trends, measuring productivity and monitoring progress.
• Control operational costs and perform regular service and product margin analysis to ensure profitability.
• Analyze and record personnel or operational data and write related activity reports.
• Create ongoing and/or seasonal promotions and activities to encourage registrations, stimulate sales and create interest among members, guests, management and staff.
• Furnish customers with information on events or activities.
• Collaborate with staff members to plan or develop programs of events, schedules of activities or menus.
• Completes appropriate assignments made by the General Manager.

Licenses and Special Requirements

• Membership in or certification from the National Association of Club Athletic Directors (NACAD).
• Membership in The American College of Sports Medicine (ACSM) or the National Academy of Sports Medicine (NASM) and/or National Strength and Conditioning Association (NSCA) desirable but not mandatory.
• Certification from The American College of Sports Medicine (ACSM), National Strength and Conditioning Association (NSCA) or the National Academy of Sports Medicine (NASM).

Physical Demands and Work Environment

• Ability to bend, stretch, twist or reach, walk, stand, stoop, climb stairs, balance and/or crouch.
• Continuous repetitive motions.
• Physical exertion over long periods of time.
• Work in hot and humid environment.
• Push, pull and lift 50 pounds.

Educational Requirements