This club uses CMAA's General Manager/Chief Operating Officer Concept.
Special Club Features
Founded in 1891, the Maidstone Club is a private, family-oriented country club located in the picturesque village of East Hampton, New York. Rated a "Platinum Club of America", Maidstone is surrounded by golf courses along the shore of the Atlantic Ocean. The 9-hole and 18-hole golf courses, designed by Willie Park Jr., are consistently rated among the Top-100 courses in the country. Our tennis facilities include 19 grass courts, two har-tru courts, and two all-weather courts. The Club also features seasonal beach facilities and swimming pool, Paddle Tennis, a Junior Activities program, wide range of food and beverage outlets, and banqueting facilities.
Club is open
7
days per week,
9
months per year.
As a year-round (52 weeks) Food and Beverage Manager, you will play a pivotal role in ensuring the highest standards of dining services for our members and guests, overseeing dining room operations and training staff. This includes overseeing Snack Bar operations in the summer and a la carte dining operations in the fall and winter, coordinating with management on club projects, and maintaining high service standards. The ideal candidate thrives in a fast-paced, seasonal environment, possesses excellent communication skills, and exhibits a positive attitude towards learning and teamwork, while demonstrating strong leadership skills and attention to detail in upholding excellence in hospitality.
About Maidstone:
Founded in 1891, Maidstone Club is a private, family-oriented country club located in the picturesque village of East Hampton, New York. Rated a "Platinum Club of America", Maidstone is surrounded by two golf courses along the shore of the Atlantic Ocean. The 9-hole and 18-hole courses, designed by Willie Park Jr., are consistently rated among the Top 100 courses in the country. Our tennis facilities include 19 grass courts, two Har-Tru courts, and two all-weather courts. The Club also features seasonal beach facilities with a heated swimming pool, two paddle tennis courts, croquet courts, a summer children's program, a wide range of food and beverage outlets, and banqueting facilities.
Key Responsibilities:
This role requires a dedicated individual with strong leadership skills, a passion for hospitality, and the ability to thrive in a dynamic environment. If you are committed to delivering exceptional service and driving success in our dining operations, we encourage you to apply.
Training:
- Conduct comprehensive training sessions for Snack Bar Attendants across all stations.
- Assign daily responsibilities to staff, ensuring optimal utilization of their strengths and fostering cross-training opportunities.
- Foster a culture of continuous improvement and flexibility in service abilities among Snack Bar Attendants.
Daily Responsibilities:
- Supervise the daily operations of the Beach Snack Bar which averages 500 covers per lunch shift.
- Oversee dinner service which averages 200 covers in the peak season.
- Assist in managing inventory levels of beverages and supplies necessary for the operation.
- Ensure proper functioning of POS systems, create new menu screens, and adds daily specials.
- Produce daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the F&B outlets.
- Hire, train, supervise, and evaluates dining room staff.
- Assure that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
- Inspect dining room employees to ensure that they are dressed in proper and clean clothing at all times.
- Collaborate with the management team to facilitate member functions and address any operational challenges.
- Maintain open communication with team members regarding staffing, member requests, and reservation logistics.
- Address member concerns promptly to ensure a positive experience for all.
- Direct pre-meal training meetings conveying important information and leading training to ensure staff are well-equipped with necessary skills and knowledge.
- Develop, continually update and refine policy and procedure manuals for service staff increasing quality and controlling costs.
- Manage the dining room set-up based on anticipated member reservations.
- Assure that local laws, state laws and the club’s policies are consistently followed for the service of alcoholic beverages.
- Perform any other responsibilities delegated by the Clubhouse Manager and/or General Manager.
Reports to: Clubhouse Manager
Requirements:
- Ability to thrive in a high-volume food and beverage environment.
- Have superior member service skills and the ability to maintain poise under pressure.
- Flexible availability including days, nights, weekends and holidays.
- Must be able to frequently lift and carry up to 50 lbs.
- Ability to spend long hours on feet.
Maidstone Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Competitive wages with vacation and personal days.
- Shared housing provided at no cost.
- Complimentary meals during shifts.
- Health and dental insurance, life insurance, long term disability, and 401k options available.
- Golf privileges on our East Course (subject to authorization).
- Tennis privileges (subject to authorization).
