Unique Club/Facility Details

Golf Facilities

Racquet Facilities

Swimming Facilities

Other Athletic Facilities

98-Slip Marina

Dining Facilities

Job Summary:

The Shore and Country Club is seeking a dynamic and experienced Membership and Marketing professional to lead our membership growth initiatives and marketing strategies. This role requires a blend of strategic thinking, creativity, and strong interpersonal skills to enhance our member engagement, drive marketing campaigns, and promote the value of our organization and community.

The Membership and Marketing Manager is responsible for developing and executing strategies to grow and engage the membership base while enhancing marketing and communication efforts. This includes overseeing membership recruitment, retention, and satisfaction and managing internal and external communication channels. The Manager will collaborate with leadership to create compelling content, manage public relations, and ensure a consistent brand voice across all platforms. Strong leadership, strategic planning, and communication skills are essential for driving membership engagement and the club's growth.

If you are a motivated professional looking to make a difference in our community, we invite you to apply for the Membership and Marketing Manager position.

Job Responsibilities:

Membership and Administration

Not limited to:

• Develop and ensure that established procedures for processing prospective member applications are consistently followed from beginning to end.
• Responsible for administrative processing of member applications and all appropriate established membership administrative reports.
• Engage with prospective members and lead onboarding orientations, assisting them in their journey to becoming a valued part of the Club community.
• Processes all requests for and transfers of membership.
• Develops, implements, manages, and monitors member retention strategies.
• Assesses the need for and makes recommendations regarding member retention and recruitment to help ensure that the needs of ever-changing markets are met.
• Works as staff liaison with the Membership Committee.
• Maintains a file of club history information (to include exit interviews).
• Running and analyzing membership reports.
• Keep all membership documents current and ensure they are updated.
• Maintain confidentiality of member information and handle administrative tasks for the Board of Governors.
• Oversees the Annual Meetings and handles all administrative tasks related to them.
• Handles all administrative membership tasks and other related tasks assigned by the General Manager.

Marketing and Communication:

Not limited to:

• Craft membership recruitment and retention strategies that resonate with potential members.
• Develop and execute successful and innovative membership recruitment and retention strategies.
• Maintaining and updating the club’s website and overseeing all social media platforms.
• Implementing marketing campaigns to generate new member interest.
• Collaborate with the Club’s Communications Coordinator to streamline all Club communications.
• Capture memorable moments by taking photos of members, events, and social gatherings that reflect the vibrancy of the Club’s community.

Events and Programs

Not limited to:

• Collaborating closely with events and food and beverage departments to ensure member engagement levels remain high and that any trends or issues are effectively addressed.
• Working with the senior management team to develop an exciting annual event calendar that keeps members engaged and connected.
• Develop and implement prospective member-focused events and programs.
• Provided support for junior programs and manage related administrative tasks to foster the next generation of club members.

Educational Requirements

• A bachelor's degree is preferred, with a focus on Hospitality Management.