Unique Club/Facility Details

Golf Facilities

• 18 hole course, par 71, designed by Donald Ross

Racquet Facilities

Swimming Facilities

• 1 Outdoor

Other Athletic Facilities

Fitness Facility

Dining Facilities

• 1 Men's Grill
• 2 Casual Dining Room
• 1 Lounge/Bar

This position is responsible for planning, promoting, and executing member-oriented events and managing limited outside events, with an emphasis on exceeding member satisfaction and maximizing event revenue. The Banquet and Sales Manager partners with internal teams, vendors, and club members to provide high-quality, memorable events while staying within guidelines set by the club.  

Key Responsibilities

Member Event Sales & Client Relations

• Develop, promote, and implement a diverse calendar of events that appeal to club members, such as banquets, tournaments, galas, and seasonal activities.
• Engage club members to understand their event needs, gather feedback, and refine offerings to increase participation and satisfaction.
• Lead member consultations, event planning meetings, and tours to showcase facilities and amenities for their private and club-sponsored events.
• Oversee the booking and scheduling of member events, ensuring availability aligns with club goals and maximizes member value.

Limited Outside Event Sales

• Work closely with the Operations Manager to review and approve any external event requests, confirming they align with club policies and maintain the desired balance of member-centric focus.
• Manage contracts and agreements for approved outside events, ensuring all terms meet the club’s standards and limitations.

Event Coordination & Execution

• Plan and execute all aspects of events, including event design, layout, scheduling, and communication with relevant departments to ensure flawless execution.
• Work with culinary and service teams to finalize details on food and beverage, decor, AV setup, and service flow.
• Serve as the primary contact on the day of the event, overseeing setup, troubleshooting, and ensuring a smooth experience for members and limited external guests.

Financial Management

• Develop budgets, monitor revenue, and track expenses to meet department targets while ensuring quality.
• Regularly review revenue generated by member events and external events.
• Report on event sales, provide revenue projections, and work with the Finance Director to ensure all event expenses and payments are timely and accurate.

Staff Management

• Recruit, train, and supervise event staff, ensuring they are well-prepared to deliver top-notch member service.
• Develop schedules based on event needs and ensure sufficient staffing for all functions.
• Lead pre-event briefings to communicate expectations, service flow, and event objectives to staff.
• Address any issues during events with professionalism, taking steps to resolve them in line with club standards.

Administrative Duties

• Maintain detailed records of member interactions, bookings, and sales in the club’s CRM.
• Compile post-event reports and gather feedback to refine future event offerings.
• Regularly update sales and event reports, and provide the Operation Director with insights on event successes, member satisfaction, and revenue goals.

Other Accountabilities:

• Because of the fluctuating demands of the Club’s operation, it may be necessary that each Employee Partner perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed that are not included in the above accountability list.

• Be knowledgeable of the following, but not limited to:
  -Club hours of operation, services, amenities, technology and business features
  -Guest policies
  -Basic Membership and private event information
  -Club menus, dress code and ambiance
  -Club special events and newsletter
  -Website access.
• Adhere to all the various club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Ability to communicate effectively with proper grammar.
• Ability to work well under pressure, coordinating multiple tasks at any given time.
•     Lead and motivate others to achieve expected outcomes.

Educational Requirements

Bachelor's degree in Hospitality Management, Business, or a related field preferred or 2-4 experience in a similar role.

Salary Range