Club is open
7
days per week,
12
months per year.
Age of Club: 101
Number of Members: 9000
Average Age of Members: 45
Club Ownership: Member-Owned
Gross Dollar Volume: $3,429,550.00
Annual Dues Volume: $3,093,957.00
Annual Food Sales: $40,865.00
Annual Beverage Sales: $0.00
Other Athletic Facilities
Multipurpose outdoor court - basketball, volleyball, corn hole, recreation games
Multipurpose activities room - group fitness classes; instructional classes; recreation and activity programs
Weight Room / Gym - free weights, cardio equipment, weight stations
Job Summary:
The General Manager (GM) is responsible for the daily operations and overall management of the Lakeside Swim Club. Operating under the general supervision of the Board of Directors, the GM independently plans and executes duties aligned with the club’s policies, budget, and strategic goals.
Key Responsibilities
1. Mission and Culture Leadership
- Support and embody the mission, vision, and culture of the Club.
- Be a visible, approachable presence who actively engages with members and staff across club programs, facilities, and events.
- Promote a welcoming environment and maintain high levels of member satisfaction.
- Foster strong relationships with both Certificate and Associate members while managing member concerns with professionalism.
- Ensure consistent delivery of high-quality services and experiences across all aquatic, fitness, and recreational programs.
- Uphold ethical, honest, and professional conduct among all staff.
2. Financial Stewardship
- Ensure the Club’s financial health, stability, and sustainability.
- Collaborate with the Board Treasurer and accountant to create and monitor financial performance, budgets, and forecasts.
- Develop and maintain a long-term capital and facilities maintenance plan.
3. Safety and Compliance
- Enforce the highest safety standards across all operations and facilities.
- Ensure compliance with all local, state, and federal regulations, including those for private clubs and nonprofit organizations.
- Maintain and update emergency preparedness plans; train staff accordingly.
- Stay current on industry trends, attend relevant conferences, and maintain certifications (e.g., lifeguarding, CPR, AED, food safety).
4. Operations Management
- Direct daily operations and implement short- and long-term organizational plans.
- Oversee and support all department heads (e.g., Aquatics, Concessions, Maintenance, Events, Fitness, IT, Administration).
- Manage staff hiring, training, evaluation, and professional development.
- Lead IT and administrative teams to use technology (payment portal, membership system, club IT infrastructure, etc.) to create a better member experience.
- Lead new member onboarding and regular communications to membership about rules, dues, and updates.
5. Board Collaboration and Strategic Execution
- Serve as the primary liaison to the Board of Directors.
- Execute Board-approved goals and provide regular updates and insights.
- Help shape and update the Strategic Plan in coordination with the Board.
- Attend Board meetings and support volunteer committees and initiatives.
Educational Requirements
● College degree or the equivalent
