Club is open
7
days per week,
12
months per year.
Age of Club: 63
Number of Members: 460
Club Ownership: Member-Owned
Gross Dollar Volume: $4,800,000.00
The Clubhouse Manager is responsible for overseeing all clubhouse operations, ensuring an exceptional member experience, and maintaining high standards across food and beverage services, events, facilities, and staff management. This role requires a dynamic leader who can foster a welcoming atmosphere while achieving the club's operational and financial goals.
ESSENTIAL JOB FUNCTIONS
Member Services & Experience:
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Ensure consistent, high-quality service in all clubhouse areas, including dining, events, and recreational facilities.
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Engage with members regularly to gather feedback and enhance satisfaction.
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Address and resolve member and guest concerns promptly and professionally.
Staff Leadership & Development:
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Recruit, train, and supervise clubhouse staff, promoting a culture of excellence and teamwork.
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Conduct regular performance evaluations and provide ongoing coaching.
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Implement effective orientation and training programs for new hires and ongoing professional development for existing staff.
Operational Oversight:
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Manage daily operations of the clubhouse, including food and beverage services, events, maintenance, and housekeeping.
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Develop and enforce standard operating procedures to ensure efficiency and compliance with health and safety regulations.
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Coordinate with department heads to ensure seamless service delivery across all areas.
Financial Management:
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Assist General Manager in developing and managing budgets for clubhouse operations, monitoring expenses and revenues to meet financial targets.
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Oversee inventory control, procurement, and cost management strategies.
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Prepare financial reports and present findings to the General Manager and board as required.
Event Planning & Execution:
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Work with the Event Manager to plan, coordinate, and execute club events, banquets, and private functions, ensuring exceptional service and member satisfaction.
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Collaborate with the culinary team and other departments to deliver memorable experiences.
Educational Requirements
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
