Golf Facilities

• 18 hole course, designed by Gordon Lewis

Tennis Facilities

• 8 outdoor lighted Clay courts

Swimming Facilities

• 1 Outdoor

Other Athletic Facilities

Dining Facilities

• Outdoor Dining that seats 75
• 1 Casual Dining Room that seats 200
• Snack Bar that seats 30
• Informal Dining Room that seats 100

Special Club Features

The Clubhouse Manager is a senior-level position who works closely with and reports to the General Manager/COO. The Clubhouse Manager's initial role and responsibility will be for ensuring the delivery of exceptional food & beverage service operations on a daily basis.  Being the “public face” of these operations, the Clubhouse Manager must have a hands-on approach and understanding that “on the floor” member and staff engagement is critical to the success of this position. Constant communication will be needed with the GM/COO, Department Heads, Culinary Team, and F&B Management/Service Team to ensure a collaborative and harmonious environment exists between all areas of club operations.

The Clubhouse Manager is responsible for the general operation of Cubhouse functions relating most importantly to F&B, but also assists in overseeing Housekeeping, Clubhouse Maintenance, Fitness, & Pool Operations ensuring that all services exceed member's & guest's expectations. This position is responsible for all aspects of the Clubhouse operation in the absence of the GM/COO and performs specific tasks as requested.

Primary Job Duties:

• Reports to and partners with the General Manager in all operational and functional areas of the Clubhouse as needed and directed.
• Has a strong, highly visible, and respectful presence with the members and team members, is an exceptional communicator, and has interpersonal skills and the maturity to instinctively know how to treat members and guests with a high level of service.
• Ensures that the Kelly Greens' members enjoy outstanding food and beverage operations by providing respectful, efficient, and exemplary service. Food & Beverage operations are a primary focus of the Clubhouse Manager.
• Has a verifiable track record of successfully leading and growing a dynamic food and beverage program and clubhouse operations, including building revenues, controlling costs, and meeting or exceeding planned and budgeted bottom-line goals and objectives.
• An outgoing and friendly personality with a high potential to identify with and embrace the Club’s culture and traditions.
• Is a “relationship” person who is successful in finding solutions with all sides in mind.
• Conduct training programs for food and beverage service personnel, including service techniques, steps of service, knowledge of menu/beverage items, team building, POS training, and conflict resolution.
• Establish standard operating procedures, procurement, and processes for the operational execution of all food and beverage outlets.
• Oversee all banquets and social functions, including member and member-sponsored events.
• Monitors staff performance and development goals, set objectives, establish priorities, and conducts annual performance appraisals.
• Assists the GM and Controller with budget preparation and adheres to budgetary guidelines in management and operation of clubhouse, including costing of events, personnel costs, and projections for the operation of all departments under their control.
• Keeps the GM informed of all significant or potentially significant operating matters, problem areas, achievements, or other matters of importance.
• Be a collaborative team player who is willing to be “hands-on” when necessary but understands when to step back and lead the team.
• Work closely with the Executive Chef to facilitate a strong relationship between the kitchen and front-of-the-house staff.
• Consistently monitor payroll and labor resource allocations to ensure they align with financial forecasting and goals.

Educational Requirements

Applicants with a minimum of five years of experience in a traditional high-end club environment is preferred.  A college degree is required and a degree in hospitality management is a plus.